Payment Options

Our Customer Service Department provides many ways to pay your bill. As always, if you have any questions, please contact us

Please choose from these options:

Pay with credit or debit card online (with fee).  *Payments may take up to 48 hours to post to your account.

Eliminate paper bills and never pay a convenience fee again! This feature will allow you to convert your paper bill into an “e-bill”, but more important, it will also allow you to submit payment over the internet and avoid the $2.95 convenience fee charge. No convenience fee! The Smartbill now features the option of recurring payments with your debit card, credit card or ACH (Automatic Bank Draft) to give yourself one less thing to worry about. More »  

* Payments may take up to 48 hours to post to your account. 

The Automatic Bank Draft will pay your bill each month by automatically transferring funds from your bank account. You will be notified of the amount that will be drafted each month via mail or by Smartbill!

Utility Payment Processing
P.O. Box 96025
Baton Rouge, LA 70896-9025

*Payments may take up to 48 hours to post to your account.   

  • Crowley Service Area – (337) 788-1312
  • DeQuincy Service Area – (337) 786-4426
  • Eunice Service Area – (337) 457-1770
  • Lecompte Service Area – (800) 375-0023
  • Mansura Service Area – (800) 375-0023
  • New Iberia & Loreauville Service Areas – (337) 365-0002

Louisiana Water Company (LAWCO) has payment locations in all of our service areas that allow you to pay your bill in person including our customer service offices and payment drop boxes.  Our company payment locations in each of our service areas are as follows:

Crowley Service Area
  • LAWCO Customer Service Office, 407 S. Avenue G, Crowley, LA (map)
DeQuincy Service Area
  • LAWCO Customer Service Office, 401 East 4th Street, DeQuincy, LA (map)
Eunice Service Area
  • LAWCO Customer Service Office, 251 E. Vine Street, Eunice, LA (map)
Lecompte Service Area
  • LAWCO Water Treatment Plant, 1102 Wall Street, Lecompte, LA (map)
Mansura Service Area
  • LAWCO Water Treatment Plant, 2114 Cleco Street, Mansura, LA (map)
New Iberia & Loreauville Service Areas
  • LAWCO Customer Service Office, 448 E. Main Street, New Iberia, LA (map)

Louisiana Water Company (LAWCO) allows you to pay your bill at authorized Western Union agents that provide “Quick Collect” service.  Payments may take up to 48 hours to post to your account; however, we are notified when you make a payment to your account.  To find an authorized Western Union “Quick Collect” agent, please click on the attached link, click on the “Quick Collect” box only for Western Union services, enter your zip code and then click “GO” to get a list of authorized agents near you.

Find a Western Union agent near you.

Louisiana Water Company Customer Service

Our friendly Customer Service Department offers a wide variety of services that are available to you at your fingertips.

Questions about your service or Louisiana Water Company? We've got answers.